Shipping Returns
Because press-on nails are personal-use beauty products, we cannot accept returns or exchanges for change of mind, incorrect size selection, or products that have been opened, worn, applied, altered, or damaged after delivery.
Damaged or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us through our Contact Us page within 7 days of delivery. Include your order number and clear photographs of the item and packaging so we can review the issue.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once preparation or fulfilment has begun.
Approved Refunds
If a refund is approved, it will be issued to the original payment method. Processing times vary by bank or card provider. Original shipping charges are non-refundable unless the order was incorrect or arrived damaged.
Size Responsibility
Please use our Sizing Guide and measure every nail before ordering. We cannot offer refunds or exchanges for an incorrect size selection.
Questions
For help with an order, please contact us through the Contact Us page before returning any item. Do not send products back without prior approval.